What is the “Right Fit”?
What is the right fit for your business? If you think about it, there are actually two “right fit” factors when it comes to everyday business operations — clients and employees. The Hansen Lawn & Gardens Ltd. team has applied this philosophy to our work for the best landscaping services possible! The result is better-quality results, fulfilled employees, and happier clients! Let’s take a deeper look at what “right fit” really means.
The Purpose of the Right Fit
Our founder, Ed Hansen, first began hearing the term “Right Fit” through Landscaping Ontario, an association very important to him. During the beginning of a course, discussions arose about how considering the ways clients and employees meld with a business can be a huge benefit. Ed and the rest of our team discovered that the key to a successful business isn’t just to bring in clients and employees, but to bring in the right ones.
Do you have a team that you enjoy team outings with, have fun chatting and joking with, and generally appreciate the company of? Also, do you enjoy working with them? Then, congratulations on having employees who are the right fit for your business! Even those who are a little more reserved and focused can be a positive influence and work well with your company – everyone’s different, after all. The types of employees who aren’t a good fit for your company are those who don’t commit to the product or service you offer while also being a positive force. Drama, negativity, disrespect, an unwillingness to challenge themselves, and a lack of care for clients result in a toxic influence.
The age-old philosophy that the customer is always right is fundamentally wrong, and that’s okay. Some clients just aren’t a good fit for your business, usually through neither any fault of their own or yours. Whether they can’t accept constructive or supportive feedback, are defensive or bring with them their own emotional baggage, it can impact your business performance, employee morale and overall quality control. It’s important to develop a lasting and authentic friendship with clients. For example, our team works at the homes of our clients, meaning we need to be able to trust and respect one another for the best results. That wouldn’t happen if we didn’t carefully consider who we should be willing to work with. Depending on the business, sometimes a client who is a right fit happens to be those who can afford your product or service. At other times, it’s someone who you enjoy working with, who understands your culture and respects what your team is actually doing.
The right fit for any business is someone who aligns with a company’s goals, work ethic, and mission, regardless of whether they’re an employee or client. To avoid clashes and get better results, it’s important to consider how those we work with can impact our reputation.